What we do
PJH is one of the UK’s leading distributors of bathrooms, appliances, sinks and taps — supplying retail customers and contract partners nationwide.
How we work
PJH operates through two core channels.
Our retail teams support merchants and retailers with stocked products, reliable availability and day-to-day service, while our Contracts team works with developers, builders and affordable housing providers on specification, delivery and installation.
01
Retail
Supplying stocked, ready-to-deliver bathrooms, appliances, sink and tap products to retailers and their customers
02
Contracts
Sourcing and supplying products to specification for Developers, Builders and Affordable Homes
01 Retail - introduction
Retail support, from stock to service.
Everything PJH offers to retail customers — from stocked products, to ordering and delivery support.
Our aim is always to be our customers' first choice. Our internal core values are aligned to this vision, ensuring that our people work together to give a first-class service experience — to our customers, and to each other.
Service driven
Every part of the business is organised around delivering a consistently reliable service, from stock availability through to final delivery.
Customer-centric
Decisions are shaped around what makes ordering, receiving and stocking PJH products straightforward for our retail customers.
Working together
Our teams work together internally, and with customers, to give a first-class service experience at every stage.
01 Retail - National logistics
01
Customers large and small
We build successful relationships with all our partners, large and small — because working better together is good for their business, and good for ours.
02
Shared values
Whether in Customer Service, Sales or Operations, our people are consumers too — so we already know the values that matter.
Service
Business made easier by our Partners Portal™
Our online platform, designed with you, for you — and always available. Product, stock, orders and invoices, all in one easy place online.
Visit Partners PortalPartner portal
Product, stock, orders and invoices — all in one easy place online.
Stocked & ready
Great products at great prices, with thousands of in-stock items.
Next day delivery
To store or home, with real-time tracking wherever you need it.
Customer feedback
We hold an excellent 4.5 out of 5 average customer rating.
02 Contracts - introduction
A national team, sourcing to specification.
A national team of dedicated Contracts Managers, Site Liaison and Installation Experts.
Sourcing and supplying products to specification — providing flexibility, reliability and depth of range.
Contracts Managers
Dedicated point of contact for every project.
Programmed, flexible installations
Fully qualified, GAS Safe® registered installers, programmed around each project’s schedule.
Full national coverage
Dedicated hubs in Glasgow and Cannock, with a dedicated support team based in Worcester.
Partners across the sector
